Privacy Policy
FlySco Ltd
Effective Date: 15/04/2006
FlySco Ltd (“Company”, “we”, “our”, or “us”) operates a hotel reservation website that provides users with the ability to search, compare, and book hotel accommodations in the United Kingdom and internationally.
We are committed to protecting your privacy and ensuring transparency about how your personal information is collected, used, and shared. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Company Information
Company Name: FlySco Ltd
Registered Office Address: Flat 5, 29, Bond Court Victoria Road, Romford, RM1 2JT
Customer Support Phone: 020 3983 2838
Email: info@flysco.co.uk
If you have questions regarding this Privacy Policy, you may contact us using the details above.
2. Information We Collect
We may collect the following types of information:
Personal Information
When you use our website or make a reservation, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Payment Details (processed securely via payment providers)
- Booking details such as hotel name, travel dates, and preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on pages
- Referring URLs
This information helps us improve our services and website functionality.
3. How We Use Your Information
We use your information for the following purposes:
- To process hotel reservations and bookings
- To communicate booking confirmations and updates
- To provide customer support
- To improve our website and services
- To detect and prevent fraud or unauthorized activity
- To comply with legal obligations
- To personalize user experience and marketing
4. Advertising and Tracking Technologies
We may use advertising and analytics tools including:
- Microsoft Advertising
- Google Ads
- Google Analytics
- Conversion tracking technologies
- Remarketing pixels
These tools may collect anonymized data about user interactions with our website for advertising and performance measurement purposes.
You can manage ad personalization through your browser or advertising platform settings.
5. Cookies Policy
Our website uses cookies and similar tracking technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website performance
- Deliver relevant advertisements
Users in the UK and EU may be presented with a cookie consent banner to manage cookie preferences.
You can disable cookies in your browser settings, though some website features may not function properly.
6. Sharing of Information
We may share your information with trusted third parties, including:
Hotel and Travel Partners
To complete and manage your hotel reservations.
Payment Processors
Secure payment providers that process transactions.
Advertising Partners
Including Microsoft Advertising and analytics providers for marketing and performance tracking.
Legal Authorities
When required by law, regulation, or legal process.
We do not sell personal data to third parties.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including:
- SSL encryption
- Secure payment processing
- Access control measures
- Data monitoring and protection systems
However, no system can be guaranteed 100% secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
9. Your Data Protection Rights
Under UK data protection laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Withdraw consent where applicable
Requests can be submitted via our contact email.
10. Third Party Websites
Our website may contain links to third-party hotel booking providers or travel services. We are not responsible for the privacy practices of these external websites.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect legal or operational changes. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:FlySco Ltd
Address: Flat 5, 29, Bond Court Victoria Road, Romford, RM1 2JT
Phone: 020 3983 2838
Email: info@flysco.co.uk